What we do
Home Watch Services
in Lewes, Delaware.
Ibis Property Oversight offers a comprehensive suite of home watch and property oversight services designed for vacation homeowners, second-home owners, and seasonal residents throughout Sussex County, Delaware. Every service is delivered with the methodical attention to detail and clear communication you would expect from a trusted local professional.
- Trusted Property Stewardship
- Proactive Oversight
- Detailed Reporting
- Responsive Communication
- Peace of Mind
01
Home Watch Checks
Ibis Property Oversight performs scheduled visual inspections of your property's interior and exterior on a weekly, bi-weekly, or customized schedule — whatever your property and comfort level require. After every visit, you receive a detailed written report through our HomeWatchIT reporting platform, including photos of any concerns found. We inspect for water leaks, HVAC operation, pest activity, storm damage, mold, security issues, and dozens of other conditions that can quietly become costly problems in an unoccupied home. You stay fully informed, no matter where you are.
02
Maintenance Oversight & Vendor Coordination
When your home needs attention, you should not have to manage contractors from hundreds of miles away. Ibis Property Oversight acts as your local representative — meeting vendors at your property, supervising work, confirming completion, and reporting results back to you. We coordinate with landscapers, HVAC technicians, plumbers, electricians, and any other service provider you authorize. You make the decisions; we do the coordinating.
03
Departure & Arrival Services
Before you leave, we confirm your home is secured: doors and windows locked, water shut off if requested, thermostat set appropriately, appliances checked, and everything in proper order. Before you return, we make sure your home is ready — climate adjusted, walkways clear, and any issues addressed so your arrival is smooth and stress-free.
04
Storm Preparation & Post-Storm Checks
Coastal Delaware is vulnerable to nor'easters, tropical storms, and hurricane-season weather. Ibis Property Oversight implements your storm preparation plan before a storm arrives — securing outdoor furniture, checking drains, confirming shutters or storm panels, and taking baseline photos. Immediately following any significant weather event, we perform a post-storm inspection, document any damage with photos, and notify you with a full report so you can act quickly.
05
Concierge Services
Beyond standard home watch inspections, Ibis Property Oversight offers personalized concierge assistance tailored to your property's specific needs. Whether you need a specific task handled, a special request coordinated, or a problem solved on short notice, we are your trusted local point of contact. Customized à la carte services are available upon mutual agreement — call for pricing.
06
Mail & Package Forwarding
A full mailbox is one of the clearest signals that a home is unoccupied. Ibis Property Oversight collects your mail and packages during every visit, removing that visible sign of vacancy and protecting your deliveries from weather and theft. Mail can be held securely or forwarded to your current address upon request.
07
Handyman Services
Minor repairs and maintenance issues are handled promptly by Tom Pickard directly — no third-party scheduling required for routine fixes. From replacing a light fixture to caulking a window seal or addressing minor plumbing issues, we handle the small things before they become big problems. For work beyond our scope, we coordinate trusted local contractors on your behalf.
08
Keyholder Services
Ibis Property Oversight holds a set of keys to your property and provides authorized, documented access for contractors, inspectors, utility companies, and emergency responders. Every entry is logged and reported to you. You always know who entered your home and when.
Visit Frequency
Visits available weekly, bi-weekly, or on a customized schedule designed around your property's specific needs.
Reporting
We use HomeWatchIT — a professional reporting platform that delivers detailed, photo-documented inspection reports directly to you after every visit.
HomeWatchIT Demo
FAQ
Frequently Asked Questions
Have a question? Here are answers to what homeowners ask us most.
How often does Ibis Property Oversight visit my home?
Visit frequency is entirely flexible and customized to your property's needs. I offer weekly, bi-weekly, or fully customized visit schedules. Properties with pools, older systems, coastal storm exposure, or extended vacancy periods may benefit from more frequent visits. I'll help you determine the right schedule during your free initial consultation.
What does a standard home watch inspection include?
A standard inspection I perform covers all accessible interior rooms; checks for water leaks and moisture intrusion; HVAC operation; appliance status; smoke and carbon monoxide detector function; signs of pest activity; mold or mildew; roof and ceiling conditions; window and door security; and exterior conditions including the roof line, foundation perimeter, garage, and any outbuildings. A complete checklist is available upon request.
How will I know what was found during a visit?
After every visit, I send you a detailed written inspection report through my HomeWatchIT professional reporting platform. Reports include written observations organized by category, photos of any concerns identified, and recommended next steps. You receive your report promptly after every inspection, regardless of where you are in the world.
What happens if a problem is discovered at my property?
I notify you immediately. I contact you directly with photos, a description of the issue, and recommended next steps. If you have pre-authorized vendors for specific situations — a plumber, HVAC technician, or general contractor — I coordinate the response on your behalf. If the situation is urgent, I act first to prevent further damage and notify you as quickly as possible.
Can I request services that are not on the standard list?
Yes. I offer customized à la carte services upon mutual agreement for needs that fall outside my standard offerings. Every property is different, and I'm happy to discuss a service arrangement tailored specifically to your home and situation. Contact me to talk through your needs.
Do you offer emergency services outside of normal business hours?
Emergency call-outs are available for contracted clients outside of normal business hours (Monday through Friday, 9:00 AM to 5:00 PM). If an alarm is triggered, a storm causes concern, or an urgent situation arises at your property, contracted clients can call me directly. Please contact me for after-hours pricing details.